Viewli

Help & documentation

Everything you need to run digital signage on Viewli. Signed in? Open the in-app help centre.

Getting started

Viewli turns any screen into digital signage — from a single lobby TV to a network of hundreds of displays. Every new workspace starts with a 30-day free trial, no card required.

  1. Create your workspace.
  2. Register your first screen and pair it via the pairing URL.
  3. Upload content — images, videos, PDFs or a live URL.
  4. Build a playlist and schedule it to a screen or group.
  5. Watch it go live on your display.

Users and roles

Every member of your workspace has one of three roles:

  • System Admin — Viewli staff, full platform access.
  • Customer Admin — creates the workspace, controls billing, invites users and approves content.
  • Standard User — builds content and playlists; changes require approval before going live.

Screens, playlists & schedules

Content lives in your library, playlists sequence it into a loop, and schedules decide which playlist plays on which screen (or group) at what time. Rules and A/B tests can override any of that automatically.

Billing & extra screens

Tiered plans include a fixed number of screens. If you need more, buy additional screen packs — no need to jump a tier. Manage everything from Billing.

Guide for every screen

The same guides you'll see inside the app — each is available as a downloadable PDF.

Dashboard

The health of every display in your workspace at a glance — what's online, what's showing and what needs attention.

  1. Read the tiles. The cards show screens online / offline, locations, playlists and content totals. They auto-refresh every 15 seconds.
  2. Investigate offline screens. If Screens offline is greater than zero, open Screens or Monitoring to see which players lost connection.
  3. Follow the setup checklist. The Getting started card lists the four steps to go live: add a screen, upload content, build a playlist, open the pairing URL.

Screens

Register a physical display and pair it with a Viewli player URL.

  1. Add a screen. Click Add screen. You'll be given a pairing code and URL — open that URL on the TV/browser you want to display.
  2. Check your allowance. The Add screen button shows how many screens you've used against your plan. Buy extras from Billing if you need more.
  3. Group and label. Give screens a name, location and group so Schedules and Rules can target the right subsets.

Groups

Bundle screens together so a single schedule or rule can target many displays at once.

  1. Create a group. Click New group and give it a name — e.g. Lobby TVs, Cafeteria, Store Front.
  2. Add screens. Open a group and tick the screens that belong. A screen can be in more than one group.
  3. Target with schedules. In Schedules, choose the group instead of picking screens one by one.

Content

Your library of images, videos, PDFs and URLs that can play on any screen.

  1. Upload files. Click Upload and drop in images, videos or PDFs. Large files are processed in the background.
  2. Add a URL. Point at a live web page (dashboard, menu, embed) — Viewli renders it full-screen on the display.
  3. Organise. Rename and tag items so they're easy to find when you're building playlists.

Approvals

Content queued by Standard Users waits here for a Customer Admin to review before it can go live.

  1. Review the queue. Each pending item shows who submitted it and when. Click to preview.
  2. Approve or reject. Approving publishes the item to the library. Rejecting notifies the submitter with your reason.

Playlists

Ordered sequences of content items that play on a loop.

  1. Create a playlist. Click New playlist, name it, then drag items from the library into the order you want.
  2. Set item durations. Images and URLs need a duration in seconds. Videos play to their natural end.
  3. Assign to a schedule. A playlist doesn't play until it's scheduled to a screen or group.

Templates

Design layouts (headline + image, split-screen, ticker) that generate content items with the values you fill in.

  1. Pick a template. Browse the gallery and open the one that matches your use case.
  2. Fill in fields. Text, images and colours get baked into a ready-to-play content item.
  3. Save to library. Templates create content items — treat them like any other library entry.

Schedules

Decide which playlist plays on which screen (or group) at what time.

  1. Create a schedule. Choose a playlist, pick screens or groups, and set a time window (all day, business hours, specific dates).
  2. Handle overlaps. Higher priority schedules win when times overlap. Set priority explicitly to avoid surprises.
  3. Preview the plan. The timeline view shows exactly what will play tomorrow — sanity check before you leave.

Rules

Automated triggers — e.g. swap the playlist if the weather changes, mute audio after hours, or push an emergency message.

  1. Pick a trigger. Choose what starts the rule: time-of-day, data source, or an inbound webhook.
  2. Choose an action. Change playlist, override content, send alert or take a screen offline.
  3. Test in preview. Fire the rule once with Test — nothing pushes to live screens until you confirm.

A/B tests

Show two versions of a playlist across similar screens and measure which drives more impressions or dwell time.

  1. Define A and B. Pick the two playlists to compare and how you'll split screens between them.
  2. Set duration. Longer tests give more reliable results. A week is a sensible minimum for retail environments.
  3. Read the results. The winner is shown once statistical significance is reached.

Data

Connect external data sources — Google Sheets, JSON feeds, IoT sensors — that templates and rules can read.

  1. Add a source. Paste a URL or authenticate a Google account. Viewli polls on a schedule you set.
  2. Map fields. Tell Viewli which column is the value, label, image, etc. — templates reference these names.

Dashboards

Public dashboards you can drop straight into a playlist — sales KPIs, deployment status, on-call rotas.

  1. Create a dashboard. Pick widgets (chart, metric, table) and bind them to a data source.
  2. Use in a playlist. Dashboards behave like content — add to a playlist with a duration.

Kiosk

Interactive screens with touch input — wayfinding, menus, self-service.

  1. Build the kiosk. Add pages and link them with buttons. Every kiosk gets its own pairing URL.
  2. Assign to a screen. Screens marked as interactive load the kiosk URL instead of a playlist.

Emergency broadcasts

Instantly override every screen with an urgent message (evacuation, alert, safety notice).

  1. Compose the message. Type the text, pick a colour and choose the target screens or groups.
  2. Push live. Send takes over displays immediately. Cancel returns them to their scheduled playlist.

Alerts

Notifications when something goes wrong — screens offline, storage full, failed content.

  1. Read the feed. Newest alerts on top. Acknowledged alerts drop out of the main list.
  2. Set rules. Choose which events email you or trigger a webhook — quiet hours are respected.

Analytics

How your screens performed — impressions, uptime, most-played content.

  1. Pick a date range. Defaults to last 30 days. Change it top-right to compare periods.
  2. Break down by screen or content. Toggle the grouping to see whether it's a location or a specific piece of content that dominates.
  3. Export. Download any chart's underlying data as CSV.

Monitoring

Live per-screen health — last heartbeat, current playlist, memory usage.

  1. Sort by last seen. Screens that dropped off recently bubble to the top.
  2. Open a screen. Click through for a detailed timeline of what it played and any errors.

Marketplace

Pre-built templates and content packs from the Viewli community.

  1. Browse. Filter by category or industry.
  2. Install. Installing copies the template or pack into your library — you can edit freely from there.

Billing

Manage your Viewli plan, screen allowance and payment method.

  1. Change plan. Pick a tier that fits your screen count. Upgrades are prorated immediately.
  2. Buy extra screens. If you're near your limit, add packs of additional screens without moving tiers.
  3. Manage card & invoices. Update your card, download VAT invoices or cancel from Manage billing.

API keys

Programmatic access to your workspace — perfect for CI/CD content deploys.

  1. Create a key. Give it a name, pick scopes, then copy the secret — it's only shown once.
  2. Revoke anytime. Compromised keys can be revoked instantly from this list.

Webhooks

Have Viewli POST events (screen offline, alert raised, content approved) to your own endpoint.

  1. Add an endpoint. Paste your HTTPS URL and pick the events to subscribe to.
  2. Verify signatures. Every payload is HMAC-signed. Verify in your handler before trusting the body.

Users

Invite people to your workspace and control what they can do.

  1. Invite by email. Enter an email and pick a role (Customer Admin or Standard User). They get a link to accept.
  2. Change roles. Only Customer Admins can change roles or remove members.
  3. Copy invite link. If email delivery fails you can copy the invite link and share it directly.

Audit log

A record of every meaningful action — for security reviews, compliance and dispute resolution.

  1. Filter. Narrow by user, action type or date range to find a specific event.
  2. Inspect. Click a row to see the before / after values of what changed.

Settings

Workspace-wide preferences — branding, notifications, defaults.

  1. Workspace details. Name, timezone and default screen orientation.
  2. Branding. Upload a logo and accent colour — used on the player splash screen and emails.
  3. Notifications. Choose which alerts email which admins.

Contact support

Email support@viewli.co.uk — replies within one working day.